FAQs
More FAQs- What insurance do you have?
- When will I be able to walk on the carpet after it has been cleaned?
- Are all your employees background checked?
We carry General Liability insurance and Workman Compensation coverage. This is to protect you against damaged property or injury to person while our staff is on your property performing janitorial cleaning services and other commercial cleaning services.
This depends on whether a low-moisture encapsulation or a deep clean of your carpet has been applied. However, a general rule of thumb is to allow a drying time of six to eight hours before you can walk on your carpet.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Thunder Bay we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.