FAQs
More FAQs- Are all your employees background checked?
- Will applying urethane void my manufacturer’s warranty on the floor?
- Do all staff receive training and development?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Thunder Bay we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
It may. However, most factory warranties do not cover scratching, wear and abrasion. If your floor has reached this stage, your best option is to protect it. Many factory finishes will eventually wear out. You can most closely achieve that factory type finish by applying a thin coat of urethane. Refer to the manufacturer’s warranty.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.